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AI Models

GPT-4o
Active
For text generation
Claude 3
Available
For reasoning tasks
Custom ML
Trained
For predictive analytics
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Churn Prediction Insights

Early Warning Signs

Warning Signs Timeline
60 days30 daysChurnReduced Feature UsageIncreased Support TicketsDelayed PaymentsReduced Logins
  • •45% reduction in feature engagement
  • •3x increase in support tickets
  • •Delayed payments (45 days before churn)
  • •Reduced admin user logins

Segment-Specific Findings

Segment Churn Risk Factors
EnterpriseMid-MarketSMBStartupSupportPriceFeatures
  • •Enterprise: Support response times
  • •Mid-market: Price sensitivity
  • •SMB: Feature gaps vs competitors
  • •Startups: Cash flow constraints

Recommended Actions

1. Proactive usage outreach
2. Feature education
3. Special renewal offers
4. Executive check-ins

Model Metrics

Accuracy92.7%
Precision89.3%
Recall94.1%
F1 Score91.6%
Model Run #4289
Completed
1m 45s
Model Run #4288
Completed
2m 12s
Training Job #142
Completed
15m 30s